7 December, 2007
How do insurance companies come up with a price for insuring your clients’ properties? The short answer – for the more sophisticated players in today’s insurance market at least – is an approach known as risk-based pricing.
6 December, 2007
The eighth annual Mortgage Finance Gazette Awards were celebrated at a special awards dinner on 7 November to celebrate the vast amount of talent within the mortgage lending industry
5 November, 2007
Such was the media attention given to the Northern Rock debacle that it is easy to forget that the repercussions of the ‘credit crunch’ in the US had been felt much earlier, and that the liquidity problems encountered by the Newcastle-based...
ESSENTIALS
August 2007
Technology can help to boost the customer experience within branches. Simon Jenkins looks at what’s in store
July 2007
December 2006
August 2007
Ever wondered if visits to your organisation’s branches are as productive and influential as you might like? Sue Dougal offers two suggestions to try next time you go branch visiting
December 2006
August 2006
December 2007
Low yields, growing competition and the Basel II accord have provided a selling opportunity for IT vendors in the commercial lending sector, it would seem. William Comet reports.
October 2006
March 2006
July 2007
Low yields, growing competition and the Basel II accord have provided a selling opportunity for IT vendors in the commercial lending sector, it would seem. William Comet reports
July 2006
October 2005
March 2007
Bright Finance is using a live method of accessing and modifying data in its call centre to improve customer communications
December 2006
June 2006
January 2007
The latest MFG Lunch Club was held at the Savoy, where a group of senior mortgage executives discussed innovation in the mortgage market. The event was sponsored by technology company Fiserv
October 2006
October 2005
July 2007
The relationship between lenders and credit reference agencies is increasingly important in today’s mortgage industry. Victoria Hartley looks at developments in the credit information sector
July 2006
December 2006
Financial education is becoming increasingly important and, in recognition of this, the ifs School of Finance provides learning opportunities and qualifications for school children right up to senior executives. Phil Hall gives an insight...
March 2006
May 2007
New business volumes in the equity release market have fallen, but the introduction of regulation last month is expected to boost growth. Victoria Hartley reports
May 2006
HSBC is to trial the equity release market, not by offering the product itself, but by introducing its customers to In Retirement Services (IRS).
November 2007
Brett Feldon explains how voice biometrics can help identify people on the telephone
May 2007
July 2006
November 2007
Caitlin Gomes examines the threat posed by one of Britain’s fastest growing crimes and considers the role of insurance in countering the actions of the fraudsters
November 2006
May 2006
September 2006
Matthew Bullock has stepped up as chairman of the Building Societies Association after enjoying the past year as deputy chairman. He has been at the helm of Norwich and Peterborough Building Society for seven years and as chief executive...
April 2006
May 2006
As more financial organisations move into non-conforming lending, it brings new challenges to both the business and recruitment of the right people. Mark Witcomb explores the issues
January 2008
This is the first article in a two-part series looking at what’s happening now in terms of Basel II implementation and the expectations for capital relief. Next month, the follow-up article will examine what Basel means for mortgage lending...
November 2007
May 2007
April 2007
June 2006
May 2005
November 2007
The FSA is likely to get tougher on both regulation and risk assessment in the light of recent events in the financial markets. Rod Hepple-Wilson explores the issues
September 2007
April 2007
October 2006
September 2005
October 2007
Although much maligned, offshoring by financial service companies is expected to grow rapidly as firms relentlessly wrestle with the problem of service versus cost. Karen Beavis investigates
October 2007
Mortgage outsourcing has not grown as much as expected, says Simon Kent. Here he gives an insight into the TPMA market
November 2006
April 2006
September 2006
Acquiring new customers has always been an important part of the marketing mix but increasingly marketing campaigns are concentrating on retaining existing customers and cross selling, as Jo Parker explains
July 2006
July 2006
Jon Holt, head of the legal systems group at Eversheds, looks at the trends and issues which will impact on the industry during the third quarter of 2006 and highlights the views of the expert panel
June 2006
